Store Segmentation in Retail Industry Using Clustering Algorithms

Ayşegül Ünal, Merve Önal*, Tolga Kaya, Tuncay Özcan

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Özet

In today’s digital age, the development of technology has made it easier for customers to reach everything. Store segmentation, which is one of the new methods, can be done in order to survive in the competitive environment due to the increase in retail companies. By doing this, they can gain an advantage by developing target marketing strategies specific to each segment instead of a whole marketing strategy. In this study, the data of 101 stores of a retail company were segmented according to 9 variables. These variables include the location of the stores, income levels, invoice numbers, inventory turnover, etc. has. Fuzzy C-means and K-means clustering algorithms were used for this study. Optimal cluster numbers were determined as 8 for Fuzzy C-means in terms of Dunn index and 7 for K-Means in terms of Silhouette index, which measure the effectiveness of clustering study.

Orijinal dilİngilizce
Ana bilgisayar yayını başlığıIntelligent and Fuzzy Systems - Digital Acceleration and The New Normal - Proceedings of the INFUS 2022 Conference, Volume 2
EditörlerCengiz Kahraman, Sezi Cevik Onar, Basar Oztaysi, Irem Ucal Sari, A. Cagri Tolga, Selcuk Cebi
YayınlayanSpringer Science and Business Media Deutschland GmbH
Sayfalar409-416
Sayfa sayısı8
ISBN (Basılı)9783031091759
DOI'lar
Yayın durumuYayınlandı - 2022
EtkinlikInternational Conference on Intelligent and Fuzzy Systems, INFUS 2022 - Izmir, Turkey
Süre: 19 Tem 202221 Tem 2022

Yayın serisi

AdıLecture Notes in Networks and Systems
Hacim505 LNNS
ISSN (Basılı)2367-3370
ISSN (Elektronik)2367-3389

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???event.eventtypes.event.conference???International Conference on Intelligent and Fuzzy Systems, INFUS 2022
Ülke/BölgeTurkey
ŞehirIzmir
Periyot19/07/2221/07/22

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Publisher Copyright:
© 2022, The Author(s), under exclusive license to Springer Nature Switzerland AG.

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