Personalized training in fast-food restaurants using augmented reality glasses

Mehmet Selcuk Albayrak; Alper Oner; Idris Murat Atakli; Hazim Kemal Ekenel

doi:10.1109/ISET.2019.00035

Personalized training in fast-food restaurants using augmented reality glasses

Mehmet Selcuk Albayrak
, Alper Oner
, Idris Murat Atakli
, Hazim Kemal Ekenel

Bilgisayar Mühendisliği Bölümü

Ata Technology Platforms

Araştırma çıktısı: Kitap/Rapor/Konferans Bildirisinde Bölüm › Konferans katkısı › Hakem

14 Atıf (Scopus)

Özet

Employee training in fast-food restaurants is a long, practice-based process, which is mainly done on the job. Employee performance during training directly affects service quality and customer satisfaction. In this study, we optimize the training process in fast-food restaurants with the use of augmented reality glasses. We increase the quality of the training by gamifying and personalizing the process. We also aim to help businesses lower the labor costs by shortening or possibly fully eliminating one-on-one training sessions instructed by senior employees. We implemented a new training system on a game engine with the aid of various sensors such as gyroscope, accelerometer and audial & visual inputs. We also intend to eliminate the culture of high employee turnover rates of the fast-food sector by increasing the quality of the training. The outcome of this study will be used to fully train and supervise employees in the future.

Orijinal dil	İngilizce
Ana bilgisayar yayını başlığı	Proceedings - 2019 International Symposium on Educational Technology, ISET 2019
Editörler	Fu Lee Wang, Oliver Au, Blanka Klimova, Josef Hynek, Petra Hynek
Yayınlayan	Institute of Electrical and Electronics Engineers Inc.
Sayfalar	129-133
Sayfa sayısı	5
ISBN (Elektronik)	9781728133874
DOI'lar	https://doi.org/10.1109/ISET.2019.00035
Yayın durumu	Yayınlandı - Tem 2019
Etkinlik	2019 International Symposium on Educational Technology, ISET 2019 - Hradec Kralove, Czech Republic Süre: 2 Tem 2019 → 4 Tem 2019

Yayın serisi

Adı	Proceedings - 2019 International Symposium on Educational Technology, ISET 2019

???event.eventtypes.event.conference???

???event.eventtypes.event.conference???	2019 International Symposium on Educational Technology, ISET 2019
Ülke/Bölge	Czech Republic
Şehir	Hradec Kralove
Periyot	2/07/19 → 4/07/19

Bibliyografik not

Publisher Copyright:
© 2019 IEEE.

Finansman

ACKNOWLEDGMENT We would like to thank the Scientific and Technological Research Council of Turkey (TÜB˙TAK) for supporting this project within the scope of project #3170763 ”Fast Food Preparation Training for Personnel with Augmented Reality and Image Processing”.

Finansörler	Finansör numarası
Türkiye Bilimsel ve Teknolojik Araştirma Kurumu	3170763

Belgeye Erişim

10.1109/ISET.2019.00035

Diğer Dosyalar ve Linkler

Link to publication in Scopus

Alıntı Yap

Albayrak, M. S., Oner, A., Atakli, I. M., & Ekenel, H. K. (2019). Personalized training in fast-food restaurants using augmented reality glasses. In F. L. Wang, O. Au, B. Klimova, J. Hynek, & P. Hynek (Eds.), Proceedings - 2019 International Symposium on Educational Technology, ISET 2019 (pp. 129-133). Makale 8782209 (Proceedings - 2019 International Symposium on Educational Technology, ISET 2019). Institute of Electrical and Electronics Engineers Inc.. https://doi.org/10.1109/ISET.2019.00035

Albayrak, Mehmet Selcuk ; Oner, Alper ; Atakli, Idris Murat et al. / Personalized training in fast-food restaurants using augmented reality glasses. Proceedings - 2019 International Symposium on Educational Technology, ISET 2019. editör / Fu Lee Wang ; Oliver Au ; Blanka Klimova ; Josef Hynek ; Petra Hynek. Institute of Electrical and Electronics Engineers Inc., 2019. pp. 129-133 (Proceedings - 2019 International Symposium on Educational Technology, ISET 2019).

@inproceedings{7c27f13da14b494da93adb8b65366564,

title = "Personalized training in fast-food restaurants using augmented reality glasses",

abstract = "Employee training in fast-food restaurants is a long, practice-based process, which is mainly done on the job. Employee performance during training directly affects service quality and customer satisfaction. In this study, we optimize the training process in fast-food restaurants with the use of augmented reality glasses. We increase the quality of the training by gamifying and personalizing the process. We also aim to help businesses lower the labor costs by shortening or possibly fully eliminating one-on-one training sessions instructed by senior employees. We implemented a new training system on a game engine with the aid of various sensors such as gyroscope, accelerometer and audial \& visual inputs. We also intend to eliminate the culture of high employee turnover rates of the fast-food sector by increasing the quality of the training. The outcome of this study will be used to fully train and supervise employees in the future.",

keywords = "Augmented reality, Fast-food restaurant, Gamification, Marker based object detection, Personalized employee training",

author = "Albayrak, \{Mehmet Selcuk\} and Alper Oner and Atakli, \{Idris Murat\} and Ekenel, \{Hazim Kemal\}",

note = "Publisher Copyright: {\textcopyright} 2019 IEEE.; 2019 International Symposium on Educational Technology, ISET 2019 ; Conference date: 02-07-2019 Through 04-07-2019",

year = "2019",

month = jul,

doi = "10.1109/ISET.2019.00035",

language = "English",

series = "Proceedings - 2019 International Symposium on Educational Technology, ISET 2019",

publisher = "Institute of Electrical and Electronics Engineers Inc.",

pages = "129--133",

editor = "Wang, \{Fu Lee\} and Oliver Au and Blanka Klimova and Josef Hynek and Petra Hynek",

booktitle = "Proceedings - 2019 International Symposium on Educational Technology, ISET 2019",

address = "United States",

}

Albayrak, MS, Oner, A, Atakli, IM & Ekenel, HK 2019, Personalized training in fast-food restaurants using augmented reality glasses. in FL Wang, O Au, B Klimova, J Hynek & P Hynek (eds), Proceedings - 2019 International Symposium on Educational Technology, ISET 2019., 8782209, Proceedings - 2019 International Symposium on Educational Technology, ISET 2019, Institute of Electrical and Electronics Engineers Inc., pp. 129-133, 2019 International Symposium on Educational Technology, ISET 2019, Hradec Kralove, Czech Republic, 2/07/19. https://doi.org/10.1109/ISET.2019.00035

Personalized training in fast-food restaurants using augmented reality glasses. / Albayrak, Mehmet Selcuk; Oner, Alper; Atakli, Idris Murat et al.
Proceedings - 2019 International Symposium on Educational Technology, ISET 2019. ed. / Fu Lee Wang; Oliver Au; Blanka Klimova; Josef Hynek; Petra Hynek. Institute of Electrical and Electronics Engineers Inc., 2019. p. 129-133 8782209 (Proceedings - 2019 International Symposium on Educational Technology, ISET 2019).

Araştırma çıktısı: Kitap/Rapor/Konferans Bildirisinde Bölüm › Konferans katkısı › Hakem

TY - GEN

T1 - Personalized training in fast-food restaurants using augmented reality glasses

AU - Albayrak, Mehmet Selcuk

AU - Oner, Alper

AU - Atakli, Idris Murat

AU - Ekenel, Hazim Kemal

PY - 2019/7

Y1 - 2019/7

N2 - Employee training in fast-food restaurants is a long, practice-based process, which is mainly done on the job. Employee performance during training directly affects service quality and customer satisfaction. In this study, we optimize the training process in fast-food restaurants with the use of augmented reality glasses. We increase the quality of the training by gamifying and personalizing the process. We also aim to help businesses lower the labor costs by shortening or possibly fully eliminating one-on-one training sessions instructed by senior employees. We implemented a new training system on a game engine with the aid of various sensors such as gyroscope, accelerometer and audial & visual inputs. We also intend to eliminate the culture of high employee turnover rates of the fast-food sector by increasing the quality of the training. The outcome of this study will be used to fully train and supervise employees in the future.

AB - Employee training in fast-food restaurants is a long, practice-based process, which is mainly done on the job. Employee performance during training directly affects service quality and customer satisfaction. In this study, we optimize the training process in fast-food restaurants with the use of augmented reality glasses. We increase the quality of the training by gamifying and personalizing the process. We also aim to help businesses lower the labor costs by shortening or possibly fully eliminating one-on-one training sessions instructed by senior employees. We implemented a new training system on a game engine with the aid of various sensors such as gyroscope, accelerometer and audial & visual inputs. We also intend to eliminate the culture of high employee turnover rates of the fast-food sector by increasing the quality of the training. The outcome of this study will be used to fully train and supervise employees in the future.

KW - Augmented reality

KW - Fast-food restaurant

KW - Gamification

KW - Marker based object detection

KW - Personalized employee training

UR - https://www.scopus.com/pages/publications/85070958708

U2 - 10.1109/ISET.2019.00035

DO - 10.1109/ISET.2019.00035

M3 - Conference contribution

AN - SCOPUS:85070958708

T3 - Proceedings - 2019 International Symposium on Educational Technology, ISET 2019

SP - 129

EP - 133

BT - Proceedings - 2019 International Symposium on Educational Technology, ISET 2019

A2 - Wang, Fu Lee

A2 - Au, Oliver

A2 - Klimova, Blanka

A2 - Hynek, Josef

A2 - Hynek, Petra

PB - Institute of Electrical and Electronics Engineers Inc.

T2 - 2019 International Symposium on Educational Technology, ISET 2019

Y2 - 2 July 2019 through 4 July 2019

ER -

Albayrak MS, Oner A, Atakli IM, Ekenel HK. Personalized training in fast-food restaurants using augmented reality glasses. In Wang FL, Au O, Klimova B, Hynek J, Hynek P, editörler, Proceedings - 2019 International Symposium on Educational Technology, ISET 2019. Institute of Electrical and Electronics Engineers Inc. 2019. p. 129-133. 8782209. (Proceedings - 2019 International Symposium on Educational Technology, ISET 2019). doi: 10.1109/ISET.2019.00035

Personalized training in fast-food restaurants using augmented reality glasses

Özet

Yayın serisi

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Bibliyografik not

Finansman

Belgeye Erişim

Diğer Dosyalar ve Linkler

Parmak izi

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