Order fulfillment performance evaluation in supply chain management under intuitionistic fuzzy environment

Serhat Aydın, Cengiz Kahraman

Araştırma sonucu: Kitap/Rapor/Konferans Bildirisinde BölümKonferans katkısıbilirkişi

1 Atıf (Scopus)

Özet

Supply chain management process includes many activities to transform raw materials into final products considering with customer satisfaction. Order fulfillment process is one of them and plays a critical role in ensuring customer satisfaction. This study proposes uncertain dynamic intuitionistic decision making method in order to evaluate order fulfillment performance. The method uses interval-valued intuitionistic fuzzy numbers and simple calculation operators. Three firms are evaluated according to seven criteria, and a sensitivity analysis is conducted to show the robustness of the model. We conclude that the method is a useful tool for handling multi-period decision making problems in the intuitionistic fuzzy environment.

Orijinal dilİngilizce
Ana bilgisayar yayını başlığıProceedings of the 11th Conference of the European Society for Fuzzy Logic and Technology, EUSFLAT 2019
EditörlerVilem Novak, Vladimir Marik, Martin Stepnicka, Mirko Navara, Petr Hurtik
YayınlayanAtlantis Press
Sayfalar60-65
Sayfa sayısı6
ISBN (Elektronik)9789462527706
Yayın durumuYayınlandı - 2020
Etkinlik11th Conference of the European Society for Fuzzy Logic and Technology, EUSFLAT 2019 - Prague, Czech Republic
Süre: 9 Eyl 201913 Eyl 2019

Yayın serisi

AdıProceedings of the 11th Conference of the European Society for Fuzzy Logic and Technology, EUSFLAT 2019

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Ülke/BölgeCzech Republic
ŞehirPrague
Periyot9/09/1913/09/19

Bibliyografik not

Publisher Copyright:
Copyright © 2019, the Authors. Published by Atlantis Press. This is an open access article under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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