TY - JOUR
T1 - Moving beyond the technological neutrality myth
T2 - ICTs and power in public administration
AU - Zimmermann, Philipp D.
AU - Finger, Matthias
AU - Mueller, Philipp S.
PY - 2008
Y1 - 2008
N2 - Usually, Information- and Communication Technologies (ICTs) are introduced in organisations in order to increase operational efficiency, quality, and transparency. However, besides these intended effects, ICTs also have a substantial impact on the power relationships of organisations. Yet, this impact has not been properly assessed in literature and this is what we are going to do in this paper. Using a multi-level governance approach we will assess the impact of the ICTs on the perceived power relationships of public administrations and their stakeholders.
AB - Usually, Information- and Communication Technologies (ICTs) are introduced in organisations in order to increase operational efficiency, quality, and transparency. However, besides these intended effects, ICTs also have a substantial impact on the power relationships of organisations. Yet, this impact has not been properly assessed in literature and this is what we are going to do in this paper. Using a multi-level governance approach we will assess the impact of the ICTs on the perceived power relationships of public administrations and their stakeholders.
KW - E-governance
KW - ICTs
KW - Information- and Communication Technologies
KW - Organisational change
KW - Public administration
KW - State transformation
UR - http://www.scopus.com/inward/record.url?scp=84860733813&partnerID=8YFLogxK
U2 - 10.1504/IJEG.2008.017905
DO - 10.1504/IJEG.2008.017905
M3 - Article
AN - SCOPUS:84860733813
SN - 1742-7509
VL - 1
SP - 215
EP - 230
JO - International Journal of Electronic Governance
JF - International Journal of Electronic Governance
IS - 2
ER -
