Factors characterizing reopened issues: A case study

Bora Caglayan*, Ayse Tosun Misirli, Andriy Miranskyy, Burak Turhan, Ayse Bener

*Bu çalışma için yazışmadan sorumlu yazar

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12 Atıf (Scopus)

Özet

Background: Reopened issues may cause problems in managing software maintenance effort. In order to take actions that will reduce the likelihood of issue reopening the possible causes of bug reopens should be analysed. Aims: In this paper, we investigate potential factors that may cause issue reopening. Method: We have extracted issue activity data from a large release of an enterprise software product. We consider four dimensions, namely developer activity, issue proximity network, static code metrics of the source code changed to fix an issue, issue reports and fixes as possible factors that may cause issue reopening. We have done exploratory analysis on data. We build logistic regression models on data in order to identify key factors leading issue reopening. We have also conducted a survey regarding these factors with the QA Team of the product and interpreted the results. Results: Our results indicate that centrality in the issue proximity network and developer activity are important factors in issue reopening. We have also interpreted our results with the QA Team to point out potential implications for practitioners. Conclusions: Quantitative findings of our study suggest that issue complexity and developers workload play an important role in triggering issue reopening.

Orijinal dilİngilizce
Ana bilgisayar yayını başlığıPROMISE 2012 - 8th International Conference on Predictive Models in Software Engineering, Co-located with ESEM 2012
Sayfalar1-10
Sayfa sayısı10
DOI'lar
Yayın durumuYayınlandı - 2012
Harici olarak yayınlandıEvet
Etkinlik8th International Conference on Predictive Models in Software Engineering, PROMISE 2012 - Co-located with ESEM 2012 - Lund, Sweden
Süre: 21 Eyl 201222 Eyl 2012

Yayın serisi

AdıACM International Conference Proceeding Series

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???event.eventtypes.event.conference???8th International Conference on Predictive Models in Software Engineering, PROMISE 2012 - Co-located with ESEM 2012
Ülke/BölgeSweden
ŞehirLund
Periyot21/09/1222/09/12

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