BITS: Issue tracking and project management tool in healthcare software development

Ayşe Tosun*, Ayşe Bener, Ekrem Kocaguneli

*Bu çalışma için yazışmadan sorumlu yazar

Araştırma sonucu: ???type-name???Konferans katkısıbilirkişi

3 Atıf (Scopus)

Özet

Healthcare information management systems (HIMS) are critical in day-to-day management of large healthcare institutions to provide timely and accurate patient/diagnosis/treatment information, to improve the quality of service and to lower the costs. Poor implementation of such systems may cause critical failures, such as inaccurate patient records, wrong treatments. It is necessary to prioritize software quality and process management activities during implementation of HIMS. We have worked with a medium size enterprise, which has a HIMS product, to build an in-house Issue Tracking and Project Management Tool. Using this tool, we have managed to a) collect customer requests automatically, b) plan the projects, c) implement software processes, and d) manage the projects in terms of bug tracking, version control and reporting. We have observed that software development effort per a given task has decreased by 82%. Improvements in the quality of service in HIMS have led to increase in customer satisfaction.

Orijinal dilİngilizce
Ana bilgisayar yayını başlığıProceedings of the 21st International Conference on Software Engineering and Knowledge Engineering, SEKE 2009
Sayfalar526-529
Sayfa sayısı4
Yayın durumuYayınlandı - 2009
Harici olarak yayınlandıEvet
Etkinlik21st International Conference on Software Engineering and Knowledge Engineering, SEKE 2009 - Boston, MA, United States
Süre: 1 Tem 20093 Tem 2009

Yayın serisi

AdıProceedings of the 21st International Conference on Software Engineering and Knowledge Engineering, SEKE 2009

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???event.eventtypes.event.conference???21st International Conference on Software Engineering and Knowledge Engineering, SEKE 2009
Ülke/BölgeUnited States
ŞehirBoston, MA
Periyot1/07/093/07/09

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