TY - JOUR
T1 - A Decision Support Methodology for Locating Bank Branches
T2 - A Case Study in Turkey
AU - Basar, Ayfer
AU - Kabak, Özgür
AU - Ilker Topcu, Y.
N1 - Publisher Copyright:
© 2017 World Scientific Publishing Company.
PY - 2017/1/1
Y1 - 2017/1/1
N2 - This paper presents an integrated decision support methodology for locating bank branches. The methodology is composed of two stages: problem structuring, and modeling. In the first stage, initially, a number of criteria are selected with the help of a detailed literature review and expert opinions. Subsequently, importance weights of these criteria for different types of bank branches are identified based on judgments of experts for pairwise comparison questions. At the modeling stage, considering the characteristics and importance of the criteria, a novel multi-objective mathematical programming model is proposed to find specific locations of bank branches. The proposed methodology is applied in locating branches of a Turkish bank. In order to test the validity of the results and robustness, a sensitivity analysis is conducted and the solutions are found to be robust.
AB - This paper presents an integrated decision support methodology for locating bank branches. The methodology is composed of two stages: problem structuring, and modeling. In the first stage, initially, a number of criteria are selected with the help of a detailed literature review and expert opinions. Subsequently, importance weights of these criteria for different types of bank branches are identified based on judgments of experts for pairwise comparison questions. At the modeling stage, considering the characteristics and importance of the criteria, a novel multi-objective mathematical programming model is proposed to find specific locations of bank branches. The proposed methodology is applied in locating branches of a Turkish bank. In order to test the validity of the results and robustness, a sensitivity analysis is conducted and the solutions are found to be robust.
KW - bank branches
KW - Decision-making
KW - location
KW - multi-objective programming
KW - problem structuring
KW - real life application
UR - http://www.scopus.com/inward/record.url?scp=84997051798&partnerID=8YFLogxK
U2 - 10.1142/S0219622016500462
DO - 10.1142/S0219622016500462
M3 - Article
AN - SCOPUS:84997051798
SN - 0219-6220
VL - 16
SP - 59
EP - 86
JO - International Journal of Information Technology and Decision Making
JF - International Journal of Information Technology and Decision Making
IS - 1
ER -