What future for the post office network?

Christian Jaag*, Matthias Finger

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

1 Citation (Scopus)

Abstract

Incumbent postal operators (POs) are particularly challenged with rapid technological developments and especially with digitalization which substitutes their letter mail, yet generally boosts parcel volumes. As a consequence, they have to rethink their strategy, especially for their post office network. The article presents potential strategies and discusses the main trends in postal network evolution among incumbent POs, focusing in particular on the examples of Australia, New Zealand, Switzerland, the United Kingdom, Italy, and the United States, and assesses these strategies against a set of key performance and development indicators.

Original languageEnglish
Pages (from-to)153-174
Number of pages22
JournalCompetition and Regulation in Network Industries
Volume18
Issue number3-4
DOIs
Publication statusPublished - 1 Jan 2017
Externally publishedYes

Bibliographical note

Publisher Copyright:
© The Author(s) 2017.

Keywords

  • Network development
  • Postal network
  • Postal strategy

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