Usability and functionality: A comparison of project managers' and potential users' evaluations

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

1 Citation (Scopus)

Abstract

Users tend to use functional and usable products more frequently. It is also possible that a functional software is not usable or vice versa. Only functionalityfocused designs fail to meet usability needs [1]. Therefore, both usability and functionality, which in software design are interrelated, should be taken into account in the design processes [2]. In addition, meeting users' requirements is one of predictors of project success. Therefore, there should be a match between the expectations of the users and the perception of the project managers with respect to usability and functionality. The aim of this study is to make a comparison of the project managers' and potential users' evaluations of the relative importance of usability and functionality factors in a software design project. Analytical Network Process (ANP) was used to analyze the relative importance of the factors.

Original languageEnglish
Title of host publicationIEEM 2009 - IEEE International Conference on Industrial Engineering and Engineering Management
Pages2019-2023
Number of pages5
DOIs
Publication statusPublished - 2009
EventIEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2009 - Hong Kong, China
Duration: 8 Dec 200911 Dec 2009

Publication series

NameIEEM 2009 - IEEE International Conference on Industrial Engineering and Engineering Management

Conference

ConferenceIEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2009
Country/TerritoryChina
CityHong Kong
Period8/12/0911/12/09

Keywords

  • Functionality
  • Software design
  • Usability

Fingerprint

Dive into the research topics of 'Usability and functionality: A comparison of project managers' and potential users' evaluations'. Together they form a unique fingerprint.

Cite this