Understanding the behavioral intention to use ERP systems: An extended technology acceptance model

C. A. Gumussoy*, F. Calisir, A. Bayram

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

32 Citations (Scopus)

Abstract

Over the past few years, Arms around the world have implemented enterprise resource planning (ERP) systems to have a standardized information system in their organizations. While millions of dollars have been spent on implementing ERP systems, previous research indicates that potential users may still not use them. This study, based on data from 75 potential end-users, examines various factors affecting users' behavioral intention to use the ERP system. The results indicate that subjective norms, perceived usefulness and education level are determinants of behavioral intention to use the system. In addition, perceived usefulness affects attitude towards use, and both perceived ease of use and compatibility affect perceived usefulness. Implications of these findings are discussed and further research opportunities described.

Original languageEnglish
Title of host publicationIEEM 2007
Subtitle of host publication2007 IEEE International Conference on Industrial Engineering and Engineering Management
Pages2024-2028
Number of pages5
DOIs
Publication statusPublished - 2007
Event2007 IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2007 - , Singapore
Duration: 2 Dec 20074 Dec 2007

Publication series

NameIEEM 2007: 2007 IEEE International Conference on Industrial Engineering and Engineering Management

Conference

Conference2007 IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2007
Country/TerritorySingapore
Period2/12/074/12/07

Keywords

  • Compatibility
  • Enterprise resource planning systems
  • Subjective norms
  • Technology acceptance

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