Abstract
Credit scoring plays an increasingly important role in our lives. This is true even in various nonfinancial contexts including but not limited to marketing and human resources. This study adopts the notion that one’s credit score could be affected by his/her personal characteristics. Therefore, this study investigates the relationship between personality traits and credit score. The study is significant in that, contrary to the extant literature on the subject that uses the well-known Big Five model, it uses the Myers-Briggs Type Indicator (MBTI), which is shorter and more practical for commercial uses. A quantitative study was carried out and a survey was administered on 181 valid respondents. The results demonstrate that sensing and judging dimensions positively correlate with the credit score. As Conscientiousness dimension in Big Five overlaps with MBTI sensing and judging dimensions, and the findings partly conform to the former studies that use the Big Five model. The results obtained have important managerial implications.
Original language | English |
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Title of host publication | Eurasian Studies in Business and Economics |
Publisher | Springer Science and Business Media B.V. |
Pages | 185-199 |
Number of pages | 15 |
DOIs | |
Publication status | Published - 2021 |
Externally published | Yes |
Publication series
Name | Eurasian Studies in Business and Economics |
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Volume | 19 |
ISSN (Print) | 2364-5067 |
ISSN (Electronic) | 2364-5075 |
Bibliographical note
Publisher Copyright:© 2021, The Author(s), under exclusive license to Springer Nature Switzerland AG.
Keywords
- Credit score
- Financial inclusion
- MBTI
- Personality traits