Prioritization of Supply Chain Performance Measurement Factors by a Fuzzy Multi-criteria Approach

I. U. Sari, S. Ugurlu, C. Kahraman*

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

3 Citations (Scopus)

Abstract

Measurement of supply chain performance is an important issue to identify success, to understand processes, to figure out problems and where improvements are possible as well as provide facts for decision-making. Using classical performance measurement techniques, it may not be possible to incorporate judgments of decision makers comprehensively. Hence, we propose a fuzzy multi-criteria evaluation method for this purpose in the framework of supply chain performance measurement. Fuzzy DEMATEL is used to prioritize the performance measurement criteria of supply chain. We also present a sensitivity analysis using different linguistic scales.

Original languageEnglish
Title of host publicationSpringer Series in Advanced Manufacturing
PublisherSpringer Nature
Pages161-180
Number of pages20
DOIs
Publication statusPublished - 2014

Publication series

NameSpringer Series in Advanced Manufacturing
ISSN (Print)1860-5168
ISSN (Electronic)2196-1735

Bibliographical note

Publisher Copyright:
© 2014, Springer-Verlag London.

Keywords

  • DEMATEL method
  • Fuzzy sets
  • Linguistic scale
  • Performance measurement
  • Supply chain

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