TY - GEN
T1 - Performance evaluation model for R&D department
T2 - Proceedings of 2008 3rd International Conference on Intelligent System and Knowledge Engineering, ISKE 2008
AU - Cebeci, Ufuk
AU - Sezerel, Burak
PY - 2008
Y1 - 2008
N2 - R&D activities and the most common source of it, R&D departments, become more critical than ever for organizations to survive in this highly competitive environment. In order to gain competitive advantage in the market, organizations are obliged to generate their own technologies. As a result, the process of this technology generation. which manages the funnel from idea to the product in the market, should be monitored. assessed and managed effectively. Despite the difficulties originated from the nature of R&D activities, companies are forced by competitive external pressures to evaluate the process and corresponding results. This paper aims to integrate the Balanced Scorecard (BSC) and Analytical Hierarchy Process (AHP) in order to develop an analytical approach to evaluate the performance of R&D departments. The model proposed by this study, weighs and ranks main indicators affecting the R&D performance and is applied to a company with an R&D experience more than 15 years.
AB - R&D activities and the most common source of it, R&D departments, become more critical than ever for organizations to survive in this highly competitive environment. In order to gain competitive advantage in the market, organizations are obliged to generate their own technologies. As a result, the process of this technology generation. which manages the funnel from idea to the product in the market, should be monitored. assessed and managed effectively. Despite the difficulties originated from the nature of R&D activities, companies are forced by competitive external pressures to evaluate the process and corresponding results. This paper aims to integrate the Balanced Scorecard (BSC) and Analytical Hierarchy Process (AHP) in order to develop an analytical approach to evaluate the performance of R&D departments. The model proposed by this study, weighs and ranks main indicators affecting the R&D performance and is applied to a company with an R&D experience more than 15 years.
KW - Analytical Hierarchy Process (AHP)
KW - Balanced Scorecard (BSC)
KW - Performance evaluation
KW - Research & Development (R&D)
UR - http://www.scopus.com/inward/record.url?scp=60349083664&partnerID=8YFLogxK
U2 - 10.1109/ISKE.2008.4731127
DO - 10.1109/ISKE.2008.4731127
M3 - Conference contribution
AN - SCOPUS:60349083664
SN - 9781424421978
T3 - Proceedings of 2008 3rd International Conference on Intelligent System and Knowledge Engineering, ISKE 2008
SP - 1276
EP - 1281
BT - Proceedings of 2008 3rd International Conference on Intelligent System and Knowledge Engineering, ISKE 2008
Y2 - 17 November 2008 through 19 November 2008
ER -