Moving beyond the technological neutrality myth: ICTs and power in public administration

Philipp D. Zimmermann; Matthias Finger; Philipp S. Mueller

doi:10.1504/IJEG.2008.017905

Moving beyond the technological neutrality myth: ICTs and power in public administration

Philipp D. Zimmermann^*
, Matthias Finger
, Philipp S. Mueller

^*Corresponding author for this work

Research output: Contribution to journal › Article › peer-review

3 Citations (Scopus)

Abstract

Usually, Information- and Communication Technologies (ICTs) are introduced in organisations in order to increase operational efficiency, quality, and transparency. However, besides these intended effects, ICTs also have a substantial impact on the power relationships of organisations. Yet, this impact has not been properly assessed in literature and this is what we are going to do in this paper. Using a multi-level governance approach we will assess the impact of the ICTs on the perceived power relationships of public administrations and their stakeholders.

Original language	English
Pages (from-to)	215-230
Number of pages	16
Journal	International Journal of Electronic Governance
Volume	1
Issue number	2
DOIs	https://doi.org/10.1504/IJEG.2008.017905
Publication status	Published - 2008
Externally published	Yes

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 16 Peace, Justice and Strong Institutions

Keywords

E-governance
ICTs
Information- and Communication Technologies
Organisational change
Public administration
State transformation

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10.1504/IJEG.2008.017905

Cite this

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abstract = "Usually, Information- and Communication Technologies (ICTs) are introduced in organisations in order to increase operational efficiency, quality, and transparency. However, besides these intended effects, ICTs also have a substantial impact on the power relationships of organisations. Yet, this impact has not been properly assessed in literature and this is what we are going to do in this paper. Using a multi-level governance approach we will assess the impact of the ICTs on the perceived power relationships of public administrations and their stakeholders.",

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AU - Finger, Matthias

AU - Mueller, Philipp S.

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AB - Usually, Information- and Communication Technologies (ICTs) are introduced in organisations in order to increase operational efficiency, quality, and transparency. However, besides these intended effects, ICTs also have a substantial impact on the power relationships of organisations. Yet, this impact has not been properly assessed in literature and this is what we are going to do in this paper. Using a multi-level governance approach we will assess the impact of the ICTs on the perceived power relationships of public administrations and their stakeholders.

KW - E-governance

KW - ICTs

KW - Information- and Communication Technologies

KW - Organisational change

KW - Public administration

KW - State transformation

UR - https://www.scopus.com/pages/publications/84860733813

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DO - 10.1504/IJEG.2008.017905

M3 - Article

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JF - International Journal of Electronic Governance

IS - 2

ER -

Moving beyond the technological neutrality myth: ICTs and power in public administration

Abstract

UN SDGs

Keywords

Access to Document

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