Moving beyond the technological neutrality myth: ICTs and power in public administration

Philipp D. Zimmermann*, Matthias Finger, Philipp S. Mueller

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

3 Citations (Scopus)

Abstract

Usually, Information- and Communication Technologies (ICTs) are introduced in organisations in order to increase operational efficiency, quality, and transparency. However, besides these intended effects, ICTs also have a substantial impact on the power relationships of organisations. Yet, this impact has not been properly assessed in literature and this is what we are going to do in this paper. Using a multi-level governance approach we will assess the impact of the ICTs on the perceived power relationships of public administrations and their stakeholders.

Original languageEnglish
Pages (from-to)215-230
Number of pages16
JournalInternational Journal of Electronic Governance
Volume1
Issue number2
DOIs
Publication statusPublished - 2008
Externally publishedYes

Keywords

  • E-governance
  • ICTs
  • Information- and Communication Technologies
  • Organisational change
  • Public administration
  • State transformation

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