Abstract
Usually, Information- and Communication Technologies (ICTs) are introduced in organisations in order to increase operational efficiency, quality, and transparency. However, besides these intended effects, ICTs also have a substantial impact on the power relationships of organisations. Yet, this impact has not been properly assessed in literature and this is what we are going to do in this paper. Using a multi-level governance approach we will assess the impact of the ICTs on the perceived power relationships of public administrations and their stakeholders.
Original language | English |
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Pages (from-to) | 215-230 |
Number of pages | 16 |
Journal | International Journal of Electronic Governance |
Volume | 1 |
Issue number | 2 |
DOIs | |
Publication status | Published - 2008 |
Externally published | Yes |
Keywords
- E-governance
- ICTs
- Information- and Communication Technologies
- Organisational change
- Public administration
- State transformation