Information Technology Governance Evaluation Using Spherical Fuzzy AHP ELECTRE

Akın Menekşe; Hatice Camgöz Akdağ

doi:10.1007/978-3-030-85577-2_89

Information Technology Governance Evaluation Using Spherical Fuzzy AHP ELECTRE

Akın Menekşe, Hatice Camgöz Akdağ^*

^*Corresponding author for this work

Department of Management Engineering

Istanbul Technical University

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

10 Citations (Scopus)

Abstract

Information technology (IT) governance is a process used to monitor and control key information technology capability decisions to ensure the delivery of value to key stakeholders for organizations. For higher education institutions, IT is considered as a strategic tool on the basis of teaching, research and administration. This paper develops a multi-criteria decision making (MCDM) based decision support tool based on the techniques of Analytical Hierarchy Process (AHP) and ELimination Et Choice Translating REality (ELECTRE). The proposed model is developed in a three dimensional spherical fuzzy environment, which enables the model to capture the vagueness in the problem in a comprehensive way. The proposed model is applied to an IT governance evaluation problem in a higher education institution. For this purpose, four academic units are evaluated with respect to five dimensions of internationally recognized Control Objectives for Information and Related Technology (COBIT) IT governance framework by three decision-makers. The criteria weights are determined with AHP technique, and the alternatives are ranked with ELECTRE by constructing outranking relations utilizing score and accuracy functions developed for spherical fuzzy sets. Sensitivity and comparative analyses; limitations; and future research avenue are also given in the study.

Original language	English
Title of host publication	Intelligent and Fuzzy Techniques for Emerging Conditions and Digital Transformation - Proceedings of the INFUS 2021 Conference
Editors	Cengiz Kahraman, Selcuk Cebi, Sezi Cevik Onar, Basar Oztaysi, A. Cagri Tolga, Irem Ucal Sari
Publisher	Springer Science and Business Media Deutschland GmbH
Pages	757-765
Number of pages	9
ISBN (Print)	9783030855765
DOIs	https://doi.org/10.1007/978-3-030-85577-2_89
Publication status	Published - 2022
Event	International Conference on Intelligent and Fuzzy Systems, INFUS 2021 - Istanbul, Turkey Duration: 24 Aug 2021 → 26 Aug 2021

Publication series

Name	Lecture Notes in Networks and Systems
Volume	308
ISSN (Print)	2367-3370
ISSN (Electronic)	2367-3389

Conference

Conference	International Conference on Intelligent and Fuzzy Systems, INFUS 2021
Country/Territory	Turkey
City	Istanbul
Period	24/08/21 → 26/08/21

Bibliographical note

Publisher Copyright:
© 2022, The Author(s), under exclusive license to Springer Nature Switzerland AG.

Keywords

AHP ELECTRE
Higher education institution
IT Governance
Spherical fuzzy sets

Access to Document

10.1007/978-3-030-85577-2_89

Cite this

Menekşe, A., & Camgöz Akdağ, H. (2022). Information Technology Governance Evaluation Using Spherical Fuzzy AHP ELECTRE. In C. Kahraman, S. Cebi, S. Cevik Onar, B. Oztaysi, A. C. Tolga, & I. U. Sari (Eds.), Intelligent and Fuzzy Techniques for Emerging Conditions and Digital Transformation - Proceedings of the INFUS 2021 Conference (pp. 757-765). (Lecture Notes in Networks and Systems; Vol. 308). Springer Science and Business Media Deutschland GmbH. https://doi.org/10.1007/978-3-030-85577-2_89

Menekşe, Akın ; Camgöz Akdağ, Hatice. / Information Technology Governance Evaluation Using Spherical Fuzzy AHP ELECTRE. Intelligent and Fuzzy Techniques for Emerging Conditions and Digital Transformation - Proceedings of the INFUS 2021 Conference. editor / Cengiz Kahraman ; Selcuk Cebi ; Sezi Cevik Onar ; Basar Oztaysi ; A. Cagri Tolga ; Irem Ucal Sari. Springer Science and Business Media Deutschland GmbH, 2022. pp. 757-765 (Lecture Notes in Networks and Systems).

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abstract = "Information technology (IT) governance is a process used to monitor and control key information technology capability decisions to ensure the delivery of value to key stakeholders for organizations. For higher education institutions, IT is considered as a strategic tool on the basis of teaching, research and administration. This paper develops a multi-criteria decision making (MCDM) based decision support tool based on the techniques of Analytical Hierarchy Process (AHP) and ELimination Et Choice Translating REality (ELECTRE). The proposed model is developed in a three dimensional spherical fuzzy environment, which enables the model to capture the vagueness in the problem in a comprehensive way. The proposed model is applied to an IT governance evaluation problem in a higher education institution. For this purpose, four academic units are evaluated with respect to five dimensions of internationally recognized Control Objectives for Information and Related Technology (COBIT) IT governance framework by three decision-makers. The criteria weights are determined with AHP technique, and the alternatives are ranked with ELECTRE by constructing outranking relations utilizing score and accuracy functions developed for spherical fuzzy sets. Sensitivity and comparative analyses; limitations; and future research avenue are also given in the study.",

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Menekşe, A & Camgöz Akdağ, H 2022, Information Technology Governance Evaluation Using Spherical Fuzzy AHP ELECTRE. in C Kahraman, S Cebi, S Cevik Onar, B Oztaysi, AC Tolga & IU Sari (eds), Intelligent and Fuzzy Techniques for Emerging Conditions and Digital Transformation - Proceedings of the INFUS 2021 Conference. Lecture Notes in Networks and Systems, vol. 308, Springer Science and Business Media Deutschland GmbH, pp. 757-765, International Conference on Intelligent and Fuzzy Systems, INFUS 2021, Istanbul, Turkey, 24/08/21. https://doi.org/10.1007/978-3-030-85577-2_89

Information Technology Governance Evaluation Using Spherical Fuzzy AHP ELECTRE. / Menekşe, Akın; Camgöz Akdağ, Hatice.
Intelligent and Fuzzy Techniques for Emerging Conditions and Digital Transformation - Proceedings of the INFUS 2021 Conference. ed. / Cengiz Kahraman; Selcuk Cebi; Sezi Cevik Onar; Basar Oztaysi; A. Cagri Tolga; Irem Ucal Sari. Springer Science and Business Media Deutschland GmbH, 2022. p. 757-765 (Lecture Notes in Networks and Systems; Vol. 308).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - Information Technology Governance Evaluation Using Spherical Fuzzy AHP ELECTRE

AU - Menekşe, Akın

AU - Camgöz Akdağ, Hatice

PY - 2022

Y1 - 2022

N2 - Information technology (IT) governance is a process used to monitor and control key information technology capability decisions to ensure the delivery of value to key stakeholders for organizations. For higher education institutions, IT is considered as a strategic tool on the basis of teaching, research and administration. This paper develops a multi-criteria decision making (MCDM) based decision support tool based on the techniques of Analytical Hierarchy Process (AHP) and ELimination Et Choice Translating REality (ELECTRE). The proposed model is developed in a three dimensional spherical fuzzy environment, which enables the model to capture the vagueness in the problem in a comprehensive way. The proposed model is applied to an IT governance evaluation problem in a higher education institution. For this purpose, four academic units are evaluated with respect to five dimensions of internationally recognized Control Objectives for Information and Related Technology (COBIT) IT governance framework by three decision-makers. The criteria weights are determined with AHP technique, and the alternatives are ranked with ELECTRE by constructing outranking relations utilizing score and accuracy functions developed for spherical fuzzy sets. Sensitivity and comparative analyses; limitations; and future research avenue are also given in the study.

AB - Information technology (IT) governance is a process used to monitor and control key information technology capability decisions to ensure the delivery of value to key stakeholders for organizations. For higher education institutions, IT is considered as a strategic tool on the basis of teaching, research and administration. This paper develops a multi-criteria decision making (MCDM) based decision support tool based on the techniques of Analytical Hierarchy Process (AHP) and ELimination Et Choice Translating REality (ELECTRE). The proposed model is developed in a three dimensional spherical fuzzy environment, which enables the model to capture the vagueness in the problem in a comprehensive way. The proposed model is applied to an IT governance evaluation problem in a higher education institution. For this purpose, four academic units are evaluated with respect to five dimensions of internationally recognized Control Objectives for Information and Related Technology (COBIT) IT governance framework by three decision-makers. The criteria weights are determined with AHP technique, and the alternatives are ranked with ELECTRE by constructing outranking relations utilizing score and accuracy functions developed for spherical fuzzy sets. Sensitivity and comparative analyses; limitations; and future research avenue are also given in the study.

KW - AHP ELECTRE

KW - Higher education institution

KW - IT Governance

KW - Spherical fuzzy sets

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DO - 10.1007/978-3-030-85577-2_89

M3 - Conference contribution

AN - SCOPUS:85115230936

SN - 9783030855765

T3 - Lecture Notes in Networks and Systems

SP - 757

EP - 765

BT - Intelligent and Fuzzy Techniques for Emerging Conditions and Digital Transformation - Proceedings of the INFUS 2021 Conference

A2 - Kahraman, Cengiz

A2 - Cebi, Selcuk

A2 - Cevik Onar, Sezi

A2 - Oztaysi, Basar

A2 - Tolga, A. Cagri

A2 - Sari, Irem Ucal

PB - Springer Science and Business Media Deutschland GmbH

T2 - International Conference on Intelligent and Fuzzy Systems, INFUS 2021

Y2 - 24 August 2021 through 26 August 2021

ER -

Menekşe A, Camgöz Akdağ H. Information Technology Governance Evaluation Using Spherical Fuzzy AHP ELECTRE. In Kahraman C, Cebi S, Cevik Onar S, Oztaysi B, Tolga AC, Sari IU, editors, Intelligent and Fuzzy Techniques for Emerging Conditions and Digital Transformation - Proceedings of the INFUS 2021 Conference. Springer Science and Business Media Deutschland GmbH. 2022. p. 757-765. (Lecture Notes in Networks and Systems). doi: 10.1007/978-3-030-85577-2_89

Information Technology Governance Evaluation Using Spherical Fuzzy AHP ELECTRE

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Keywords

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