Abstract
Customer-based practices enable benefits to organizations in a contentious business. Offering individualized proposals increase customer loyalty to be able to afloat. Understanding customers is a vital difficulty to perform personalized recommendations. As a demographic feature, gender information essentially cannot be captured by human tracking technologies. Hence, several procedures are improved to predict undiscovered gender information. In the research, the followed indoor paths in a shopping mall are used to predict customer genders using fuzzy c-medoids, one of the soft clustering techniques. A Levenshtein-based fuzzy classification methodology is proposed the followed paths as string data. Although some studies focused on gender prediction, no research has centered on path-oriented. The novelty of the investigation is to analyze customer path data for the gender classes.
Original language | English |
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Pages (from-to) | 6529-6538 |
Number of pages | 10 |
Journal | Journal of Intelligent and Fuzzy Systems |
Volume | 39 |
Issue number | 5 |
DOIs | |
Publication status | Published - 2020 |
Bibliographical note
Publisher Copyright:© 2020 - IOS Press and the authors. All rights reserved.
Keywords
- fuzzy c-medoids
- Gender prediction
- levenshtein
- path classification
- soft clustering
- string classification