Finding More Effective Leadership Style in Quality Management Using AHP Method

Muhammet Abdullah Aluç; Hatice Camgöz Akdağ

doi:10.1007/978-3-031-24457-5_31

Finding More Effective Leadership Style in Quality Management Using AHP Method

Muhammet Abdullah Aluç, Hatice Camgöz Akdağ^*

^*Corresponding author for this work

Department of Management Engineering

Istanbul Technical University

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Abstract

Many researchers in the field of the quality evaluated that management of organization has a significant impact on successful implementation of quality management. The leadership approaches of the managers in the organization affect the quality management (QM) process directly. Leadership approaches have been grouped by researchers as transformational, transactional and non-transactional. According to the researchers’ study the approach of transformational leadership (TL) has a positive impact on successful QM practices. The purpose of this paper is to examine which of the behavioral component of the TL approach detailed in the Bass and Avolio’s Full Range Model of Leadership is important in the development of the quality management system (QMS). In the research, an Analytic Hierarchy Process (AHP) method was implemented based on the opinions a number of quality managers and quality experts from the production and service sectors in Turkey. As a result, the “idealized influence” behavioral component has higher importance in QMS.

Original language	English
Title of host publication	Towards Industry 5.0 - Selected Papers from ISPR 2022
Editors	Numan M. Durakbasa, M. Güneş Gençyılmaz
Publisher	Springer Science and Business Media Deutschland GmbH
Pages	397-406
Number of pages	10
ISBN (Print)	9783031244568
DOIs	https://doi.org/10.1007/978-3-031-24457-5_31
Publication status	Published - 2023
Event	22nd International Symposium for Production Research, ISPR 2022 - Antalya, Turkey Duration: 6 Oct 2022 → 8 Oct 2022

Publication series

Name	Lecture Notes in Mechanical Engineering
ISSN (Print)	2195-4356
ISSN (Electronic)	2195-4364

Conference

Conference	22nd International Symposium for Production Research, ISPR 2022
Country/Territory	Turkey
City	Antalya
Period	6/10/22 → 8/10/22

Bibliographical note

Publisher Copyright:
© 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.

Keywords

Full range model of leadership
Idealized influence
Leadership
Quality management system
Transformational leadership

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Access to Document

10.1007/978-3-031-24457-5_31

Cite this

Aluç, M. A., & Akdağ, H. C. (2023). Finding More Effective Leadership Style in Quality Management Using AHP Method. In N. M. Durakbasa, & M. G. Gençyılmaz (Eds.), Towards Industry 5.0 - Selected Papers from ISPR 2022 (pp. 397-406). (Lecture Notes in Mechanical Engineering). Springer Science and Business Media Deutschland GmbH. https://doi.org/10.1007/978-3-031-24457-5_31

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title = "Finding More Effective Leadership Style in Quality Management Using AHP Method",

abstract = "Many researchers in the field of the quality evaluated that management of organization has a significant impact on successful implementation of quality management. The leadership approaches of the managers in the organization affect the quality management (QM) process directly. Leadership approaches have been grouped by researchers as transformational, transactional and non-transactional. According to the researchers{\textquoteright} study the approach of transformational leadership (TL) has a positive impact on successful QM practices. The purpose of this paper is to examine which of the behavioral component of the TL approach detailed in the Bass and Avolio{\textquoteright}s Full Range Model of Leadership is important in the development of the quality management system (QMS). In the research, an Analytic Hierarchy Process (AHP) method was implemented based on the opinions a number of quality managers and quality experts from the production and service sectors in Turkey. As a result, the “idealized influence” behavioral component has higher importance in QMS.",

keywords = "Full range model of leadership, Idealized influence, Leadership, Quality management system, Transformational leadership",

author = "Alu{\c c}, {Muhammet Abdullah} and Akdağ, {Hatice Camg{\"o}z}",

note = "Publisher Copyright: {\textcopyright} 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.; 22nd International Symposium for Production Research, ISPR 2022 ; Conference date: 06-10-2022 Through 08-10-2022",

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doi = "10.1007/978-3-031-24457-5_31",

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address = "Germany",

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Aluç, MA & Akdağ, HC 2023, Finding More Effective Leadership Style in Quality Management Using AHP Method. in NM Durakbasa & MG Gençyılmaz (eds), Towards Industry 5.0 - Selected Papers from ISPR 2022. Lecture Notes in Mechanical Engineering, Springer Science and Business Media Deutschland GmbH, pp. 397-406, 22nd International Symposium for Production Research, ISPR 2022, Antalya, Turkey, 6/10/22. https://doi.org/10.1007/978-3-031-24457-5_31

Finding More Effective Leadership Style in Quality Management Using AHP Method. / Aluç, Muhammet Abdullah; Akdağ, Hatice Camgöz.
Towards Industry 5.0 - Selected Papers from ISPR 2022. ed. / Numan M. Durakbasa; M. Güneş Gençyılmaz. Springer Science and Business Media Deutschland GmbH, 2023. p. 397-406 (Lecture Notes in Mechanical Engineering).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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AB - Many researchers in the field of the quality evaluated that management of organization has a significant impact on successful implementation of quality management. The leadership approaches of the managers in the organization affect the quality management (QM) process directly. Leadership approaches have been grouped by researchers as transformational, transactional and non-transactional. According to the researchers’ study the approach of transformational leadership (TL) has a positive impact on successful QM practices. The purpose of this paper is to examine which of the behavioral component of the TL approach detailed in the Bass and Avolio’s Full Range Model of Leadership is important in the development of the quality management system (QMS). In the research, an Analytic Hierarchy Process (AHP) method was implemented based on the opinions a number of quality managers and quality experts from the production and service sectors in Turkey. As a result, the “idealized influence” behavioral component has higher importance in QMS.

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ER -

Finding More Effective Leadership Style in Quality Management Using AHP Method

Abstract

Publication series

Conference

Bibliographical note

Keywords

UN SDGs

Access to Document

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