Enhancing User Acceptance of E-Exam Systems: A Comprehensive Model and Empirical Analysis

Gulsah Hancerliogullari Koksalmis; Pasa Ciceklidag; Ibrahim Arpaci

doi:10.1007/978-3-031-48397-4_18

Enhancing User Acceptance of E-Exam Systems: A Comprehensive Model and Empirical Analysis

Gulsah Hancerliogullari Koksalmis^*
, Pasa Ciceklidag
, Ibrahim Arpaci

^*Corresponding author for this work

Department of Industrial Engineering

University of Central Florida
Istanbul Technical University
Bandırma Onyedi Eylül University

Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review

Abstract

Computer-based evaluation systems offer several advantages, such as providing flexibility in terms of time and space and reducing costs. This study aimed to develop a research model that integrates the key factors predicting user acceptance of the E-Exam system into the Technology Acceptance Model (TAM). The data was collected from 245 actual and potential users of the E-Exam system via an online survey. The Partial Least Squares-Structural Equation Modeling (PLS-SEM) approach was conducted to assess the model. The outputs showed that perceived usefulness, perceived ease of use, subjective norms, and security significantly predicted behavioral intention. Furthermore, computer self-efficacy, user interface design, and computer anxiety significantly influenced perceived ease of use. Additionally, perceived ease of use, practicality, and subjective norms emerged as significant determinants of perceived usefulness.

Original language	English
Title of host publication	Studies in Computational Intelligence
Publisher	Springer Science and Business Media Deutschland GmbH
Pages	361-378
Number of pages	18
DOIs	https://doi.org/10.1007/978-3-031-48397-4_18
Publication status	Published - 2023

Publication series

Name	Studies in Computational Intelligence
Volume	1128
ISSN (Print)	1860-949X
ISSN (Electronic)	1860-9503

Bibliographical note

Publisher Copyright:
© The Author(s), under exclusive license to Springer Nature Switzerland AG 2023.

Keywords

Computer anxiety
E-Exam
Practicality
Security
Self-efficacy
User interface design

Access to Document

10.1007/978-3-031-48397-4_18

Cite this

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abstract = "Computer-based evaluation systems offer several advantages, such as providing flexibility in terms of time and space and reducing costs. This study aimed to develop a research model that integrates the key factors predicting user acceptance of the E-Exam system into the Technology Acceptance Model (TAM). The data was collected from 245 actual and potential users of the E-Exam system via an online survey. The Partial Least Squares-Structural Equation Modeling (PLS-SEM) approach was conducted to assess the model. The outputs showed that perceived usefulness, perceived ease of use, subjective norms, and security significantly predicted behavioral intention. Furthermore, computer self-efficacy, user interface design, and computer anxiety significantly influenced perceived ease of use. Additionally, perceived ease of use, practicality, and subjective norms emerged as significant determinants of perceived usefulness.",

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author = "Koksalmis, \{Gulsah Hancerliogullari\} and Pasa Ciceklidag and Ibrahim Arpaci",

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language = "English",

series = "Studies in Computational Intelligence",

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Enhancing User Acceptance of E-Exam Systems: A Comprehensive Model and Empirical Analysis. / Koksalmis, Gulsah Hancerliogullari; Ciceklidag, Pasa; Arpaci, Ibrahim.
Studies in Computational Intelligence. Springer Science and Business Media Deutschland GmbH, 2023. p. 361-378 (Studies in Computational Intelligence; Vol. 1128).

Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review

TY - CHAP

T1 - Enhancing User Acceptance of E-Exam Systems

T2 - A Comprehensive Model and Empirical Analysis

AU - Koksalmis, Gulsah Hancerliogullari

AU - Ciceklidag, Pasa

AU - Arpaci, Ibrahim

N1 - Publisher Copyright: © The Author(s), under exclusive license to Springer Nature Switzerland AG 2023.

PY - 2023

Y1 - 2023

N2 - Computer-based evaluation systems offer several advantages, such as providing flexibility in terms of time and space and reducing costs. This study aimed to develop a research model that integrates the key factors predicting user acceptance of the E-Exam system into the Technology Acceptance Model (TAM). The data was collected from 245 actual and potential users of the E-Exam system via an online survey. The Partial Least Squares-Structural Equation Modeling (PLS-SEM) approach was conducted to assess the model. The outputs showed that perceived usefulness, perceived ease of use, subjective norms, and security significantly predicted behavioral intention. Furthermore, computer self-efficacy, user interface design, and computer anxiety significantly influenced perceived ease of use. Additionally, perceived ease of use, practicality, and subjective norms emerged as significant determinants of perceived usefulness.

AB - Computer-based evaluation systems offer several advantages, such as providing flexibility in terms of time and space and reducing costs. This study aimed to develop a research model that integrates the key factors predicting user acceptance of the E-Exam system into the Technology Acceptance Model (TAM). The data was collected from 245 actual and potential users of the E-Exam system via an online survey. The Partial Least Squares-Structural Equation Modeling (PLS-SEM) approach was conducted to assess the model. The outputs showed that perceived usefulness, perceived ease of use, subjective norms, and security significantly predicted behavioral intention. Furthermore, computer self-efficacy, user interface design, and computer anxiety significantly influenced perceived ease of use. Additionally, perceived ease of use, practicality, and subjective norms emerged as significant determinants of perceived usefulness.

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KW - Practicality

KW - Security

KW - Self-efficacy

KW - User interface design

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SP - 361

EP - 378

BT - Studies in Computational Intelligence

PB - Springer Science and Business Media Deutschland GmbH

ER -

Enhancing User Acceptance of E-Exam Systems: A Comprehensive Model and Empirical Analysis

Abstract

Publication series

Bibliographical note

Keywords

Access to Document

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