Employee satisfaction in higher education: The case of academic and administrative staff in Turkey

Fatma Küskü*

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

60 Citations (Scopus)

Abstract

The main purpose of this research is to explore the differences in satisfaction dimensions between the academic and administrative employees in higher education institutions in a developing country, Turkey. In this research, a state university in Istanbul was selected as the case. A total of 291 academic and administrative employees of the institution participated in the research conducted using the method whereby participants answered an original questionnaire. According to the results of the research, it has been found out that there are certain differences in factors such as “colleague relations satisfaction”, “colleague competition level satisfaction”, “other work group satisfaction”, “professional satisfaction”, “work environment satisfaction”, and “salary satisfaction” with respect to the satisfaction of academic and administrative employees.

Original languageEnglish
Pages (from-to)347-356
Number of pages10
JournalCareer Development International
Volume8
Issue number7
DOIs
Publication statusPublished - 1 Dec 2003

Keywords

  • Employees
  • Higher education
  • Job satisfaction
  • Turkey

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