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Development of an AI-Enhanced Refill Station Model for Sustainable Packaging in the FMCG Sector

  • Abdullah Bilal Kibar
  • , Aleyna Nur Erarslanoğlu*
  • , Ferhan Çebi
  • *Corresponding author for this work
  • Istanbul Technical University

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

This project addresses the environmental challenges posed by single-use plastic packaging in the Fast-Moving Consumer Goods (FMCG) sector, focusing on the Turkish laundry detergent market. It proposes the implementation of “Refill on the Go” stations, enabling consumers to refill reusable containers in partnership with supermarkets and retail chains. The project integrates AI and machine learning technologies to optimize station operations, predict demand, and personalize user experiences. Algorithms are used to monitor stock levels, forecast refilling needs, and analyze consumer behavior patterns based on transactional data, enabling dynamic pricing and targeted promotions. Through a comprehensive literature review, market analysis, fieldwork, and customer segmentation, the project demonstrates both environmental and economic viability. Consumer surveys indicate strong interest in sustainable, affordable, and convenient solutions. The refill model aligns with EU circular economy goals and UN Sustainable Development Goals by reducing plastic waste, promoting behavioral change, and supporting data-driven decision-making for long-term impact.

Original languageEnglish
Title of host publicationAI-Driven Production with Green Sustainability - Selected Papers from ISPR2025
EditorsNuman M. Durakbasa, Hatice Camgöz Akdag, Kemal Güven Gülen
PublisherSpringer Science and Business Media Deutschland GmbH
Pages67-74
Number of pages8
ISBN (Print)9783032227836
DOIs
Publication statusPublished - 2026
EventInternational Symposium for Production Research, ISPR 2025 - Istanbul, Turkey
Duration: 9 Oct 202511 Oct 2025

Publication series

NameLecture Notes in Mechanical Engineering
ISSN (Print)2195-4356
ISSN (Electronic)2195-4364

Conference

ConferenceInternational Symposium for Production Research, ISPR 2025
Country/TerritoryTurkey
CityIstanbul
Period9/10/2511/10/25

Bibliographical note

Publisher Copyright:
© The Author(s), under exclusive license to Springer Nature Switzerland AG 2026.

Keywords

  • AI
  • Circularity
  • Consumption
  • FMCG
  • Forecasting
  • Machine Learning
  • Packaging
  • Plastic Packages
  • Plastic Waste
  • Refill
  • Reusables
  • Sustainability
  • Waste Reduction

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