Critical Success Factors for the Iron and Steel Industry in Turkey: A Fuzzy DEMATEL Approach

Özgür Kabak; Füsun Ülengin; Bora Çekyay; Şule Önsel; Özay Özaydın

doi:10.1007/s40815-015-0067-7

Critical Success Factors for the Iron and Steel Industry in Turkey: A Fuzzy DEMATEL Approach

Özgür Kabak^*, Füsun Ülengin, Bora Çekyay, Şule Önsel, Özay Özaydın

^*Corresponding author for this work

Department of Industrial Engineering

Research output: Contribution to journal › Article › peer-review

30 Citations (Scopus)

Abstract

The attempt to improve the efficiency and competitiveness of an industrial sector is aided by the determination of critical success factors (CSFs) which focus efforts in those areas that really affect the whole industry, thereby conserving limited resources. In this paper, a three-stage methodology is proposed to find CSFs for an industrial sector. The methodology specifies the interrelations between factors that shape the global competitiveness of a country as a whole and those that shape the competitiveness of the particular industry in question. It integrates a Web-based survey, a Delphi-type workshop, and a fuzzy decision making trial and evaluation laboratory model to highlight those CSFs upon which policymakers should especially concentrate in order to increase the competitiveness of a given industry. This methodology is then applied to a case study, identifying the CSFs of the iron and steel industry in Turkey. The results show that the burden of custom procedures, total tax rate, scope and impact of taxation, and solidity of banks are the CSFs for the competitiveness of the Turkish iron and steel industry.

Original language	English
Pages (from-to)	523-536
Number of pages	14
Journal	International Journal of Fuzzy Systems
Volume	18
Issue number	3
DOIs	https://doi.org/10.1007/s40815-015-0067-7
Publication status	Published - 1 Jun 2016

Bibliographical note

Publisher Copyright:
© 2015, Taiwan Fuzzy Systems Association and Springer-Verlag Berlin Heidelberg.

Funding

This research was supported by SEDEFED (Turkish Federation of Industrial Associations) and REF (TÜSİAD-Sabancı University Competitiveness Forum). The authors are also very grateful to all the experts who contributed to the surveys and to the anonymous referees for their invaluable suggestions.

Funders	Funder number
SEDEFED
Turkish Federation of Industrial Associations
TÜSİAD-Sabancı University

Keywords

Critical success factors
Decision making trial and evaluation laboratory (DEMATEL)
Delphi method
Fuzzy set theory
Iron and steel industry

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10.1007/s40815-015-0067-7

Cite this

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abstract = "The attempt to improve the efficiency and competitiveness of an industrial sector is aided by the determination of critical success factors (CSFs) which focus efforts in those areas that really affect the whole industry, thereby conserving limited resources. In this paper, a three-stage methodology is proposed to find CSFs for an industrial sector. The methodology specifies the interrelations between factors that shape the global competitiveness of a country as a whole and those that shape the competitiveness of the particular industry in question. It integrates a Web-based survey, a Delphi-type workshop, and a fuzzy decision making trial and evaluation laboratory model to highlight those CSFs upon which policymakers should especially concentrate in order to increase the competitiveness of a given industry. This methodology is then applied to a case study, identifying the CSFs of the iron and steel industry in Turkey. The results show that the burden of custom procedures, total tax rate, scope and impact of taxation, and solidity of banks are the CSFs for the competitiveness of the Turkish iron and steel industry.",

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AU - Önsel, Şule

AU - Özaydın, Özay

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Critical Success Factors for the Iron and Steel Industry in Turkey: A Fuzzy DEMATEL Approach

Abstract

Bibliographical note

Funding

Keywords

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