Abstract
Social media has become a valuable data source for gathering and analyzing public opinion on products and services. Among the popular social media platforms, Twitter stands out for its ability to provide place-time information in a text format called tweets. In this study, sentiment analysis and topic modeling of tweets related to public transportation in the United Kingdom were analyzed. Using the Robustly Optimized BERT Pretraining Approach (RoBERTa), tweets are divided according to their polarities: positive, neutral, and negative. Additionally, Latent Dirichlet Allocation (LDA) is applied to positive and negative tweets, and topics providing the causes are obtained. These topics reveal the strengths and weaknesses of the United Kingdom's public transportation service.
Translated title of the contribution | Public Opinion on UK Public Transportation Through Sentiment Analysis and Topic Modeling |
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Original language | Turkish |
Title of host publication | 31st IEEE Conference on Signal Processing and Communications Applications, SIU 2023 |
Publisher | Institute of Electrical and Electronics Engineers Inc. |
ISBN (Electronic) | 9798350343557 |
DOIs | |
Publication status | Published - 2023 |
Event | 31st IEEE Conference on Signal Processing and Communications Applications, SIU 2023 - Istanbul, Turkey Duration: 5 Jul 2023 → 8 Jul 2023 |
Publication series
Name | 31st IEEE Conference on Signal Processing and Communications Applications, SIU 2023 |
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Conference
Conference | 31st IEEE Conference on Signal Processing and Communications Applications, SIU 2023 |
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Country/Territory | Turkey |
City | Istanbul |
Period | 5/07/23 → 8/07/23 |
Bibliographical note
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