Abstract
This paper presents a holistic NLP-based approach to the fragrance industry. Using a methodology based on online reviews, this study aimed to gain insights into customer sentiment and product preferences towards fragrance brands. In this study, analyses were conducted by creating a unique dataset by randomly selecting 13,828 reviews of 36 perfumes from a website specializing in the global perfume industry. By sentiment analysis, it is investigated how well user comments’ sentiment compound scores and overall perfume evaluations correlate. Using Latent Dirichlet Allocation method, commonly used terms and topics are extracted from comments to provide insights into user sentiments. Moreover, Term Frequency-Inverse Document Frequency analysis helped to draw out keywords and word patterns from evaluations that are distinctive to a given brand. The most commonly used words in these comments were identified by examining user reviews. By bridging perfumes and language within user-generated content, we believe this study would contribute valuable insights to management practices in the fragrance industry.
Original language | English |
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Title of host publication | Intelligent and Fuzzy Systems - Intelligent Industrial Informatics and Efficient Networks Proceedings of the INFUS 2024 Conference |
Editors | Cengiz Kahraman, Sezi Cevik Onar, Selcuk Cebi, Basar Oztaysi, Irem Ucal Sari, A. Cagrı Tolga |
Publisher | Springer Science and Business Media Deutschland GmbH |
Pages | 11-19 |
Number of pages | 9 |
ISBN (Print) | 9783031671913 |
DOIs | |
Publication status | Published - 2024 |
Event | International Conference on Intelligent and Fuzzy Systems, INFUS 2024 - Canakkale, Turkey Duration: 16 Jul 2024 → 18 Jul 2024 |
Publication series
Name | Lecture Notes in Networks and Systems |
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Volume | 1090 LNNS |
ISSN (Print) | 2367-3370 |
ISSN (Electronic) | 2367-3389 |
Conference
Conference | International Conference on Intelligent and Fuzzy Systems, INFUS 2024 |
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Country/Territory | Turkey |
City | Canakkale |
Period | 16/07/24 → 18/07/24 |
Bibliographical note
Publisher Copyright:© The Author(s), under exclusive license to Springer Nature Switzerland AG 2024.
Keywords
- Fragrance
- Latent Dirichlet Allocation
- Machine Learning
- Natural Language Processing
- Perfume
- Sentiment Analysis
- Topic Modelling