A SWOT-AHP application using fuzzy concept: E-Government in Turkey

Cengiz Kahraman, Nihan Çetin Demirel, Tufan Demirel, Nüfer Yasin Ateş

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

46 Citations (Scopus)

Abstract

E-government refers to the delivery of information and services online via the Internet. Many governmental units across the world have embraced the digital revolution and placed a wide range of materials on the web, from publications to databases. The purpose of this study is to evaluate and to determine the alternative strategies for e-government applications in Turkey. We use the strengths, weaknesses, opportunities, and threats (SWOT) approach in combination with the crisp and fuzzy analytic hierarchy process (AHP) to achieve this task. The strategies have been prioritized by using both methods comparatively and sensitivity analyses of the obtained results have been presented.

Original languageEnglish
Title of host publicationSpringer Optimization and Its Applications
PublisherSpringer International Publishing
Pages85-117
Number of pages33
DOIs
Publication statusPublished - 2008

Publication series

NameSpringer Optimization and Its Applications
Volume16
ISSN (Print)1931-6828
ISSN (Electronic)1931-6836

Bibliographical note

Publisher Copyright:
© Springer Science + Business Media, LLC 2008.

Keywords

  • Analytic hierarchy process
  • E-government
  • Fuzzy outranking relation
  • Outranking
  • Pair-wise comparison
  • SWOT
  • Sensitivity analysis
  • Strategic planning

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