Abstract
E-government refers to the delivery of information and services online via the Internet. Many governmental units across the world have embraced the digital revolution and placed a wide range of materials on the web, from publications to databases. The purpose of this study is to evaluate and to determine the alternative strategies for e-government applications in Turkey. We use the strengths, weaknesses, opportunities, and threats (SWOT) approach in combination with the crisp and fuzzy analytic hierarchy process (AHP) to achieve this task. The strategies have been prioritized by using both methods comparatively and sensitivity analyses of the obtained results have been presented.
Original language | English |
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Title of host publication | Springer Optimization and Its Applications |
Publisher | Springer International Publishing |
Pages | 85-117 |
Number of pages | 33 |
DOIs | |
Publication status | Published - 2008 |
Publication series
Name | Springer Optimization and Its Applications |
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Volume | 16 |
ISSN (Print) | 1931-6828 |
ISSN (Electronic) | 1931-6836 |
Bibliographical note
Publisher Copyright:© Springer Science + Business Media, LLC 2008.
Keywords
- Analytic hierarchy process
- E-government
- Fuzzy outranking relation
- Outranking
- Pair-wise comparison
- SWOT
- Sensitivity analysis
- Strategic planning