A study on determining the heuristics for evaluating the usability of hot drink preparation devices by elderly users

Aybegum Numanoglu; Cem Alppay

doi:10.1007/978-3-319-94947-5_36

A study on determining the heuristics for evaluating the usability of hot drink preparation devices by elderly users

Aybegum Numanoglu^*, Cem Alppay

^*Corresponding author for this work

Department of Industrial Design

Istanbul Technical University

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Abstract

This study focuses on determining usability problems resulting from the usage of coffee and tea preparation machines by elderly users. Both product types are widely available in Turkish market with international and local brands. However they are not widely used by elderly users due to various personal and social causes. The study consists from two data collection techniques. In the initial stage of the research, a face-to-face questionnaire study is conducted with 15 elderly users. All the participants were young-elderly users aged between 65–74 years. The second part of the study consist from an observation study. The data obtained from the questionnaire and the observation was used to document all the errors resulting from the usage of the products that are the focus of this study. Later these errors are classified according to universal design principles in order to obtain error categories to be a basis to formulate the heuristics to be used as the theoretical basis for the heuristic evaluation of hot drink preparation devices.

Original language	English
Title of host publication	Advances in Usability, User Experience and Assistive Technology - Proceedings of the AHFE 2018 International Conferences on Usability and User Experience and Human Factors and Assistive Technology, 2018
Editors	Christianne Falcao, Tareq Z. Ahram
Publisher	Springer Verlag
Pages	362-373
Number of pages	12
ISBN (Print)	9783319949468
DOIs	https://doi.org/10.1007/978-3-319-94947-5_36
Publication status	Published - 2019
Event	AHFE International Conferences on Usability and User Experience and Human Factors and Assistive Technology, 2018 - Orlando, United States Duration: 21 Jul 2018 → 25 Jul 2018

Publication series

Name	Advances in Intelligent Systems and Computing
Volume	794
ISSN (Print)	2194-5357

Conference

Conference	AHFE International Conferences on Usability and User Experience and Human Factors and Assistive Technology, 2018
Country/Territory	United States
City	Orlando
Period	21/07/18 → 25/07/18

Bibliographical note

Publisher Copyright:
© 2019, Springer International Publishing AG, part of Springer Nature.

Keywords

Elderly users
Heuristics
Kitchen appliances
Usability evaluation

Access to Document

10.1007/978-3-319-94947-5_36

Cite this

Numanoglu, A., & Alppay, C. (2019). A study on determining the heuristics for evaluating the usability of hot drink preparation devices by elderly users. In C. Falcao, & T. Z. Ahram (Eds.), Advances in Usability, User Experience and Assistive Technology - Proceedings of the AHFE 2018 International Conferences on Usability and User Experience and Human Factors and Assistive Technology, 2018 (pp. 362-373). (Advances in Intelligent Systems and Computing; Vol. 794). Springer Verlag. https://doi.org/10.1007/978-3-319-94947-5_36

Numanoglu, Aybegum ; Alppay, Cem. / A study on determining the heuristics for evaluating the usability of hot drink preparation devices by elderly users. Advances in Usability, User Experience and Assistive Technology - Proceedings of the AHFE 2018 International Conferences on Usability and User Experience and Human Factors and Assistive Technology, 2018. editor / Christianne Falcao ; Tareq Z. Ahram. Springer Verlag, 2019. pp. 362-373 (Advances in Intelligent Systems and Computing).

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title = "A study on determining the heuristics for evaluating the usability of hot drink preparation devices by elderly users",

abstract = "This study focuses on determining usability problems resulting from the usage of coffee and tea preparation machines by elderly users. Both product types are widely available in Turkish market with international and local brands. However they are not widely used by elderly users due to various personal and social causes. The study consists from two data collection techniques. In the initial stage of the research, a face-to-face questionnaire study is conducted with 15 elderly users. All the participants were young-elderly users aged between 65–74 years. The second part of the study consist from an observation study. The data obtained from the questionnaire and the observation was used to document all the errors resulting from the usage of the products that are the focus of this study. Later these errors are classified according to universal design principles in order to obtain error categories to be a basis to formulate the heuristics to be used as the theoretical basis for the heuristic evaluation of hot drink preparation devices.",

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Numanoglu, A & Alppay, C 2019, A study on determining the heuristics for evaluating the usability of hot drink preparation devices by elderly users. in C Falcao & TZ Ahram (eds), Advances in Usability, User Experience and Assistive Technology - Proceedings of the AHFE 2018 International Conferences on Usability and User Experience and Human Factors and Assistive Technology, 2018. Advances in Intelligent Systems and Computing, vol. 794, Springer Verlag, pp. 362-373, AHFE International Conferences on Usability and User Experience and Human Factors and Assistive Technology, 2018, Orlando, United States, 21/07/18. https://doi.org/10.1007/978-3-319-94947-5_36

A study on determining the heuristics for evaluating the usability of hot drink preparation devices by elderly users. / Numanoglu, Aybegum; Alppay, Cem.
Advances in Usability, User Experience and Assistive Technology - Proceedings of the AHFE 2018 International Conferences on Usability and User Experience and Human Factors and Assistive Technology, 2018. ed. / Christianne Falcao; Tareq Z. Ahram. Springer Verlag, 2019. p. 362-373 (Advances in Intelligent Systems and Computing; Vol. 794).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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AU - Alppay, Cem

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AB - This study focuses on determining usability problems resulting from the usage of coffee and tea preparation machines by elderly users. Both product types are widely available in Turkish market with international and local brands. However they are not widely used by elderly users due to various personal and social causes. The study consists from two data collection techniques. In the initial stage of the research, a face-to-face questionnaire study is conducted with 15 elderly users. All the participants were young-elderly users aged between 65–74 years. The second part of the study consist from an observation study. The data obtained from the questionnaire and the observation was used to document all the errors resulting from the usage of the products that are the focus of this study. Later these errors are classified according to universal design principles in order to obtain error categories to be a basis to formulate the heuristics to be used as the theoretical basis for the heuristic evaluation of hot drink preparation devices.

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ER -

Numanoglu A, Alppay C. A study on determining the heuristics for evaluating the usability of hot drink preparation devices by elderly users. In Falcao C, Ahram TZ, editors, Advances in Usability, User Experience and Assistive Technology - Proceedings of the AHFE 2018 International Conferences on Usability and User Experience and Human Factors and Assistive Technology, 2018. Springer Verlag. 2019. p. 362-373. (Advances in Intelligent Systems and Computing). doi: 10.1007/978-3-319-94947-5_36

A study on determining the heuristics for evaluating the usability of hot drink preparation devices by elderly users

Abstract

Publication series

Conference

Bibliographical note

Keywords

Access to Document

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Cite this