Abstract
Kapıkule border crossing, connecting Turkey to Bulgaria, is one of the largest customs gates at Europe via road transportation. Although it has a high capacity and large land area, there occurs long delays in the custom services due to inefficient operations resulting with long queues of trucks and long service times. To overcome this problem, in this study we investigated the strategies that could be implemented to increase the efficiency of the Kapıkule border crossing. In-depth interviews were conducted with the Kapıkule customs gate authorities to determine the process flows. The current situation at the gate was analysed using discrete event simulation. Furthermore, several improvement scenarios were tested to identify those that will have the highest impact on reducing the queues and delays at the border. As a result, specific suggestions were delivered for the import and export processes. According to the results, Turkey's export to European countries by road is expected to increase by at least 5% by the suggested improvements made at the Kapıkule Border.
Original language | English |
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Pages (from-to) | 350-363 |
Number of pages | 14 |
Journal | Transport Policy |
Volume | 114 |
DOIs | |
Publication status | Published - Dec 2021 |
Bibliographical note
Publisher Copyright:© 2021
Funding
This study is supported by the International Transporters’ Association of Turkey (UND - Uluslararası Nakliyeciler DerThis study is supported by the International Transporters’ Association of Turkey (UND - Uluslararası Nakliyeciler Derneği) . We are grateful to the Kapıkule Border Crossing authorities for their cooperation. This study is supported by the International Transporters? Association of Turkey (UND - Uluslararas? Nakliyeciler DerThis study is supported by the International Transporters? Association of Turkey (UND - Uluslararas? Nakliyeciler Derne?i). We are grateful to the Kap?kule Border Crossing authorities for their cooperation.
Funders | Funder number |
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Association of Turkey | |
International Transporters’ Association of Turkey | |
University of North Dakota |
Keywords
- Border crossing
- Policy suggestion
- Process analysis
- Simulation