A model proposal for usability scoring of websites

Ceren Buket Cakir, Basar Oztaysi

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

2 Citations (Scopus)

Abstract

Usability has become a very critical factor for the success of a website.The study focuses on constructing a scoring model of websites that is based onobserved usability test data. In the proposed model, the first usability test isdesigned including 4 important tasks. These tasks include finding informationin the website about MMS regulations, calling fees, searching for IMEI numbers,and listing shop addresses. The usability test is followed by multi-attributedecision making model for the purpose of obtaining a usability score of thewebsites.

Original languageEnglish
Title of host publication2009 International Conference on Computers and Industrial Engineering, CIE 2009
PublisherIEEE Computer Society
Pages1418-1422
Number of pages5
ISBN (Print)9781424441365
DOIs
Publication statusPublished - 2009
Event2009 International Conference on Computers and Industrial Engineering, CIE 2009 - Troyes, France
Duration: 6 Jul 20099 Jul 2009

Publication series

Name2009 International Conference on Computers and Industrial Engineering, CIE 2009

Conference

Conference2009 International Conference on Computers and Industrial Engineering, CIE 2009
Country/TerritoryFrance
CityTroyes
Period6/07/099/07/09

Keywords

  • Analytic hierarchy process
  • Scoring
  • Usability
  • Utility function

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