A Digital Model of Urban Memory Transfer Using Map-Based Crowdsourcing: The Case of Kütahya

This study presents the e[kent-im] model, a map-based crowdsourcing initiative that digitizes and safeguards urban memory and cultural heritage through community participation and digital tools. The model facilitates the collection, archiving, and dissemination of urban memories by fostering intergenerational knowledge transfer and encouraging civic engagement in heritage preservation. Implemented in the historical center of Kütahya/Türkiye, the project gathered 150 memories and stories from 12 senior participants aged 50–85, which were linked to 303 historical visuals sourced from personal archives. These materials were integrated into a custom-designed web and mobile interface (Mapotic Pro) enriched with metadata categories such as type, period, and location, enabling users to filter and navigate content effectively and watch the videos enriched with participant narratives. A digital city archive matrix was also developed to systematically organize the collected data and support the web-based platform. To assess the platform’s effectiveness, a pilot study with 15 young participants aged 18–28 was conducted. During a self-guided city tour, participants engaged with historical content on the platform and provided feedback through pre- and post-test evaluations. Results indicated heightened awareness of and interest in cultural heritage, demonstrating the model’s potential as both an interactive archive and a tool facilitating intergenerational heritage awareness. Overall, this study highlights the model’s adaptability, scalability, and capacity to bridge generational and technological divides.