A decision support model for location selection: Bank branch case

Ferhan Cebi*, Zeynel Zeren

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

9 Citations (Scopus)

Abstract

Branch location selection is one of the most important and strategic decision making processes requiring to asses carefully several criteria based on the mission and strategy. The study aims to provide a decision support model in order to help bank managers evaluate and select the most appropriate location for a bank branch on the basis of a case study in a banking institution in Turkey. The objective of the bank is to select the most appropriate city for opening a branch among the six alternatives in the Eastern part of Turkey. Because of the multi-criteria nature of the problem and the fuzziness in the comparisons of the criteria and the alternatives, Fuzzy Analytic Hierarchy Process was used to address the problem of location selection in the study. The model was consisted of five main criteria -"demographic", "socio-economic", "banking indicators", " sectoral distribution of employment", and "regional trade potential"- and seventeen sub-criteria representing utmost attention of management based on the bank's vision, mission, and strategy.

Original languageEnglish
Title of host publicationPICMET '08 - 2008 Portland International Center for Management of Engineering and Technology, Proceedings Technology Management for a Sustainable Economy
Pages1069-1074
Number of pages6
DOIs
Publication statusPublished - 2008
Event2008 Portland International Center for Management of Engineering and Technology, Technology Management for a Sustainable Economy, PICMET '08 - Cape Town, South Africa
Duration: 27 Jul 200831 Jul 2008

Publication series

NamePICMET: Portland International Center for Management of Engineering and Technology, Proceedings

Conference

Conference2008 Portland International Center for Management of Engineering and Technology, Technology Management for a Sustainable Economy, PICMET '08
Country/TerritorySouth Africa
CityCape Town
Period27/07/0831/07/08

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