A comparative study for differences on Information System success perceptions: A study of retailing industry

Bersam Bolat*, Gül Tekin Temur, Umut Gündüz

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

1 Citation (Scopus)

Abstract

In today's business environment, the implementation process of Information System (IS) has deep effect on supply chain position o f an organisation. IS projects have multi-dimensional impacts, and they are evaluated regarding implementation success criteria that managers want to achieve. This paper aims to investigate the distinguishing impact of different functional categories on managers' perceptions on IS Project Implementation Success criteria by comparing two classification models. Within the scope of this study, related literature was examined and then a questionnaire survey was conducted to managers in an organisation from retailing sector to reveal out the importance of the success criteria. Artificial Neural Network (ANN) and Multiple Discriminant Analysis (MDA) have been utilised to seek the effects of different functional department perceptions.

Original languageEnglish
Pages (from-to)253-269
Number of pages17
JournalInternational Journal of Logistics Systems and Management
Volume11
Issue number2
DOIs
Publication statusPublished - Feb 2012

Keywords

  • ANN
  • Artificial neural network
  • Information system
  • MDA
  • Multiple discriminant analysis
  • Retailing

Fingerprint

Dive into the research topics of 'A comparative study for differences on Information System success perceptions: A study of retailing industry'. Together they form a unique fingerprint.

Cite this